1. INTRODUCTION
Last changed: 09.07.2026
At Roobet, we are committed to promoting responsible gambling and providing players with the tools and information needed to stay in control of their gaming activity. This Responsible Gaming Policy explains our approach to player protection, self-exclusion, age restrictions, and access to professional support services.
Online casino games should be enjoyed as entertainment by adults. While most players gamble responsibly, we recognize that gambling can become problematic for some individuals. This Responsible Gaming Policy explains how to protect yourself from the potential risks associated with gambling, including addiction and financial harm. If you feel that your gambling is a problem, please consider adhering to Roobet’s self-exclusion program and taking a break from gambling.
2. WHAT IS PROBLEM GAMBLING?
Problem gambling describes a gambling behaviour that has become destructive or damaging to the gambler or to those around them. Problem gambling occurs when a person loses control of their gambling.
3. SIGNS OF PROBLEM GAMBLING
Gambling becomes a problem when it affects a person’s daily activities, mental and/or physical health, reputation and relationships, and hurts their finances. If you recognize any of the following behaviours, it may be time to review your gambling habits and consider taking a break from gambling. Some of the signs of problem gambling are:
- Spending more time or money than intended;
- Arguing with family and friends after gambling;
- After losing at gambling, having an urge to return as soon as possible to win back losses;
- Feeling guilty or remorseful about gambling;
- Borrowing money or selling assets to gamble;
- Missing work or other commitments to gamble;
- Hiding the extent of their gambling.
If you are experiencing one or more of the above signs of problem gambling, please consider taking a self-assessment test to help you understand whether or not you have a gambling problem:
https://www.begambleaware.org/self-assessment-tool-entry
4. MAINTAIN CONTROL
Roobet recognises that whilst the majority of players gamble for entertainment, there are a small number who may lose control of their gambling. The following recommendations are designed to help players maintain healthy gambling habits and enjoy gambling as a form of entertainment. As part of its social awareness, Roobet fully supports responsible gambling and wishes to share with you our most valuable tips, information, and guidelines to keep your gambling under control:
- Keep it fun – Most important of all, play for fun. If gambling brings you no more joy, please stop.
- Set your money limits – Before you start playing, decide what you can afford to lose and commit to it. Consider your financial situation, your general lifestyle, and your average income, and play with amounts meant to bring you fun and entertainment.
- Treat gambling as an expense – When you gamble, think of it like buying a cinema ticket – you’re paying a fixed price for the entertainment, not trying to make a profit. That way, anything you might win is a bonus. Do not aim to gamble to earn money or generate a secondary income.
- Limit the time you spend gambling – Gambling may be fun, but it should under no circumstances be your only hobby. Please ensure you keep balance in your life and have enough time for your work, family, and other hobbies.
- Walk away from your losses – If you’ve lost the money that you set as your limit, it’s time to walk away. Trying to win back your losses often leads to even bigger losses, and the chase can start to negatively impact your life.
- Play smart and responsibly – Please do not gamble when you are under the influence of drugs, alcohol, or strong medication that affect your ability to make responsible decisions. Furthermore, Roobet advises you not to gamble when you are under extreme pressure, very stressed, have intense mood swings or depression, and are temporarily unable to play responsibly or for fun and excitement.
- Take regular breaks – Gambling for long periods of time makes it difficult to keep track of the time and money you spend while playing. It is essential to take regular breaks to dedicate yourself to other hobbies, your family and to get fresh air to clear your mind from gambling.
- Socialise – Ensure you spend enough time with your friends and family. Be sure to find other hobbies that keep you socially active and help clear your mind from gambling.
5. MINORS
Only individuals who are at least 18 years of age, or the higher legal age required in their jurisdiction, may register and play at Roobet. Roobet does not entertain players that are not of legal age and has set in place the adequate procedures to identify its players and prevent underage gambling.
6. TIPS TO PROTECT MINORS
In a modern era where the Internet is so readily accessible to everyone, responsible online gambling relies heavily on responsible parenting. Parents and guardians play an important role in preventing underage gambling. Roobet recommends the following measures to help protect minors. In order to ensure child safety on the Internet, Roobet encourages its players to:
- Not leave their electronic devices unattended when casino software is running;
- Keep passwords and gambling applications secure;
- Do not save their gambling account password onto their electronic devices;
- Keep their casino account number and payment card(s) out of reach of children;
- Make use of software to prevent their children from accessing inappropriate material. For minor’s protection, Roobet recommends the following software:
7. SELF-EXCLUSION
If you would like to take a break from gambling or feel that your gambling activity is becoming difficult to control, Roobet provides self-exclusion tools to help you manage your play responsibly.
Or if you are concerned about your gambling behaviour and believe or feel that you are at risk of developing a gambling problem or if you have a gambling problem, Roobet advises you to consider entering a Self-Exclusion.
7.1. How to Request Self-Exclusion?
Self-exclusion settings are available directly within your Roobet account. If you wish to self-exclude yourself, please open your Roobet account and select the “Responsible Gambling” tab to start the self-exclusion process:
Step 1: Is a 24-hour cooldown which can be from Casino, Sportsbook, or both. This is required before Step 2 is unlocked. Once you click the Continue button, you will be prompted for password verification before moving to the 24-hour cooldown pop-up. Please select from which section of the website you wish to be excluded from, up to the platform as a whole and select the period you wish to be self-excluded for.
Step 2: With our cooldown complete and step 2 unlocked, when you press the continue button, you will once again be prompted for password verification before the Self-Exclusion pop-up is displayed. Within the Self-Exclusion pop-up, you will have the option to choose what parts of the site they are excluded from, up to the platform as a whole. They also have a multitude of options in relation to duration, including permanent exclusion. Once a selection is made, a summary of what they will be excluded from will be displayed at the bottom of the pop-up, just like it was for the cooldown dialogue.
7.2. What happens during the 24-hours cooldown Period?
During the 24 hour cooldown period you will not be able to place any bets or wagers on sections you wish to be self-excluded for, while still being able to claim any rewards left in your Vault or Bonuses and Promotions you participated in.
7.3 What happens if I exclude myself from one section of Roobet?
If you choose to exclude yourself from Casino or Sportsbook you will not have access to that section of Roobet while still having access to other sections. You will be able to claim any rewards left in your Vault or Bonuses and Promotions you participated in.
7.4. What happens if I exclude myself from all of Roobet?
During the “Self-Exclusion” period, you will be excluded from the website and will be unable to log in to your account. As a result, you will lose all progress made on the Website. In the case that you opt for permanent self-exclusion, your account will be blocked permanently and you will not be able to access your Account or create new Accounts at Roobet. You will also not be able to claim any rewards left in your Vault or Bonuses and Promotions you participated in.
7.5. What happens if I do not press the exclude at the end?
If you do not press “exclude” the Self-Exclusion process will be stopped, the restriction of your account will end once the cooldown period concludes.
7.6. How Long Can I Self-Exclude?
You can exclude yourself for a maximum period of 5 (five) years or permanently. You shall identify the time you want to be self-excluded upon request.
Please keep in mind that the Self-Exclusion is permanent for your chosen period. The exclusion will not be undone for your own protection.
8. CONTACTS
If you need additional support or have questions about Responsible Gaming, the following resources are available.
External Contacts
Roobet cares about its Players and advises all Players that are experiencing gambling problems to seek professional help. The following organisations are available to provide free and confidential advice on matters of problem gambling: